Shipping policy

Most items sold on nationalparkscollective.com are made to order. Once your order is placed, your item will be printed and shipped out to you. This helps us reduce environmental waste from unsold products and allows us to maintain designs for the less-visited parks - which may only sell a few items per year. As a result, fulfillment will take a couple of days longer than some of the well-known eCommerce giants. 

All of our items are designed in, printed in and shipped from the USA. Printing and packing typically takes 1-4 days and shipping takes 2-4 days depending on where you live (and other factors such as weather, natural disasters and the holiday season). In total, you should expect your items around a week after you place the order - although it may be a couple of days faster or slower depending on the factors mentioned above.

If your item is taking an unusually long time to arrive, please do not hesitate to contact us and we will investigate for you. Reply to any of your order emails or use our contact page.

Shipping Charges and Returns

Effective July 21, 2026: For standard National Parks Collective orders, original shipping and delivery charges are non-refundable on ordinary returns. A single $6.95 return processing fee also applies to each standard order from which one or more eligible items are returned for a refund.

The $6.95 fee does not apply to a defective or damaged item, an error made by National Parks Collective, or an approved refund involving a delivery issue. If a return is required in one of these situations, we will provide or cover return shipping and refund any applicable original shipping or delivery charge.

Buy with Prime purchases follow Amazon's standard return policy. National Parks Collective's $6.95 return fee does not apply to eligible Buy with Prime returns. See our complete Return & Exchange Policy for instructions.